Refund Policy

At Duty To Assist, we are committed to providing free assistance to veterans. This policy outlines our approach to refunds and service guarantees.

Free Services

The following services are always provided at no cost:

• VA disability rating calculator
• DBQ forms database access
• VSO finder directory
• Claim status tracking tools
• Educational resources and guides
• AI-powered claim assistance

No Refunds Necessary

Since all our services are provided free of charge, there are no payments to refund. Our platform is funded through donations and partnerships, not through fees charged to veterans.

Service Quality Guarantee

While we don't charge for our services, we are committed to providing high-quality assistance. If you experience any issues with our platform or services:

• Contact our support team for assistance
• We will work to resolve any technical issues promptly
• Your feedback helps us improve our free services

Third-Party Services

Duty To Assist is not responsible for fees charged by third-party service providers, including:

• Veterans Service Officers (VSOs)
• Attorneys or claims agents
• Medical professionals
• Other VA-accredited representatives

Contact Information

If you have questions about this refund policy or need assistance with our services: