Terms of Service

1. Acceptance of Terms

By accessing or using Duty To Assist ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and Duty To Assist, operated by NeighborTechs LLC.

2. Eligibility

You must be at least 18 years old and a U.S. citizen or legal resident to use our services. By using the Platform, you represent and warrant that:

• You are 18 years of age or older
• You are a U.S. military veteran, active duty service member, or their authorized representative
• You have the legal capacity to enter into these Terms
• You will provide accurate and truthful information
• You will not use the Platform for any illegal or unauthorized purpose

3. Educational Purpose Only

Duty To Assist provides self-help educational tools and resources for veterans navigating the VA disability claims process. Specifically:

4. User Accounts

4.1 Account Creation

To access certain features, you may create a free account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Security

You agree to notify us immediately of any unauthorized access to or use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

5. Premium Services

We offer optional premium subscription tiers with additional features. By subscribing:

• You agree to pay all fees associated with your selected plan
• Subscriptions auto-renew unless cancelled before the renewal date
• You may cancel at any time through your account settings
• Refunds are provided in accordance with our Refund Policy
• Remote PC support services incur additional costs clearly disclosed at time of service

6. User Content and Data

You retain ownership of any content you upload to the Platform. By uploading content, you grant us a limited license to process and store your data for the purpose of providing our services. We do not sell your personal information to third parties. See our Privacy Policy for complete details.

7. Prohibited Activities

You agree not to:

• Use the Platform for any unlawful purpose
• Submit false or fraudulent information to the VA through our forms
• Attempt to impersonate a VA representative or official
• Share account credentials with unauthorized users
• Interfere with the proper functioning of the Platform
• Scrape, hack, or attempt to access unauthorized data
• Use our services to harass, threaten, or harm others
• Upload malware, viruses, or malicious code

8. Intellectual Property

All content, features, and functionality of the Platform are owned by Duty To Assist and NeighborTechs LLC and are protected by copyright, trademark, and other intellectual property laws. VA forms are public domain documents provided by the U.S. Department of Veterans Affairs.

9. Disclaimers

10. Limitation of Liability

To the maximum extent permitted by law, Duty To Assist and NeighborTechs LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Platform.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in [Your County], [Your State].

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Platform. Your continued use after changes constitutes acceptance of the new Terms.